BC TEAL 2026 Annual Conference

Ethical and Inclusive AI-Infused Business Communication Micro-Credential
Golsa Saadi

The presenter showcases a micro-credential demonstrating ethical, inclusive integration of generative AI (e.g., ChatGPT) in workplace communication. Infographics and workflows illustrate how Universal Design for Learning and privacy principles underpin the program. Attendees discover strategies to harness AI tools for professional communication with integrity.
This poster presents the design and outcomes of an AI-infused business communication micro-credential focused on the ethical, inclusive use of generative AI in workplace communication. The short non-credit course teaches learners to integrate AI (e.g., ChatGPT) into professional communication tasks in an ethical, accessible manner. Aligned with Universal Design for Learning (UDL) guidelines, it incorporates multiple means of engagement, representation, and expression (CAST, 2018) to support diverse learners.
The curriculum addresses concerns such as bias, privacy, and authenticity by fostering AI literacy and ethical awareness (Almufarreh et al., 2025). Participants practice real workplace tasks (e.g., emails, reports, presentations) with AI “in the loop” and reflect on the process, rather than using AI uncritically. This approach builds communication skills while instilling critical evaluation of AI outputs, ensuring learners leverage AI responsibly.
Poster Features: The poster includes an infographic of key AI ethics guidelines (fairness, transparency, privacy) and a chart of the micro-credential’s module structure (from AI basics and limitations to applied projects). Sample workflow diagrams illustrate course activities – for instance, a guided email writing task with ChatGPT under set guidelines, followed by human revision and fact-checking. These visuals demonstrate how UDL and accessibility are embedded in each task to ensure inclusion and alignment with professional standards.
Engagement: Attendees gain insight into designing UDL-aligned, AI-enhanced learning experiences that uphold academic and workplace integrity. The micro-credential model offers a flexible approach to upskilling, opening doors for diverse learners (Galindo et al., 2024). For interactivity, the poster poses questions inviting viewers to spot biases in an AI-generated sample and prompts discussion on strategies for integrating AI into language education ethically and effectively. Viewers will leave with practical ideas to implement similar innovations in their own teaching or training contexts.


GenAI FASTER conversations
John Allen, Jen Arten

The GenAI FASTER conversations was a series of six webinar conversations intended to provide LINC and ESL teaching professionals a means to consider and potentially contribute their experiences, questions and thoughts on emerging generative AI technologies in their work spaces.  This undertaking was inspired as we identified gaps of GenAI discussion opportunities for some instructors in our sector. The GenAI webinar sharing sessions offered Canadian instructors and administrators in our sector an opportunity to get together and share. These webinar discussions will be hosted on the Tutela.ca network in the first four months of 2026.  This poster will provide key issues revealed during these sessions and links to the workshop materials to offer the potential for others to replicate these event in their own centres or professional learning events.